Chair & Founder
With over 25 years working with communities undergoing complex social change, Gary MacDonald is at the vanguard of social performance management.
Combining line management experience on billion-dollar mega-projects with multinational director-level experience, Gary brings a proven field-to-boardroom perspective to MFC’s social performance management practice.
Drawing on more than a decade as one of the leading social assessors of extractive and agro-forestry projects, Gary oversees MFC’s assessment practice as it guides investors and managers through the international social performance standards that opens access to funding.
His experience resolving community-project conflict prompted his involvement in groundbreaking UN Global Compact work on conflict and revenue transparency. As a thought leader and public speaker, he constantly pushes the boundaries of the social performance community of practice; his deft touch brings in skeptics and creates space for dialogue. He is one of MFC’s principals and founders.
Chief of Operations
Krista is a senior manager with deep experience in civil society and conducting human rights impact assessments for natural resource companies. She has developed innovative solutions to address the challenges of operating in conflict-sensitive environments, particularly regarding security and human rights.
As MFC’s chief of operations, she has worked with senior management teams and boards to create, support and lead effective programs to meet leading international standards. A former executive director of the DC-based Fund for Peace, Krista is adept at developing relationships and trust across sectors on complex issues, promoting dialogue and cooperation to develop solutions.
She has built successful partnerships between NGOs and the private sector and has experience in high-level negotiations and interactions with government and the private sector on multiple international security and human rights instruments. Krista has performed site assessments, developed training courses, and led implementation workshops on the Voluntary Principles on Security and Human Rights (VPSHR) as well as performed and trained on conflict and human rights impact assessments at national, provincial, local and site/community levels.
Driven by her inter-disciplinary PhD work in mining engineering and 12-plus years designing and assessing social performance management systems in Latin America and West Africa, Carol knows when organizations are destined for company-community conflict and which ones will achieve sustainable social acceptance.
Carol brings a rights-based approach to her leadership of Monkey Forest’s social performance management practice. She focuses on designing local content and stakeholder engagement plans anchored in respect for indigenous and community rights.
Her experience assessing extractive, agro-forestry and hydro-electric infrastructure projects drives Monkey Forest’s assessment practice; she works with investors and managers who see compliance with international standards as the baseline, not the goal.
Carol’s multidisciplinary training feeds her ability to design cutting-edge social performance management systems and Monkey Forest’s thought leadership; she has written on topics ranging from results-based external affairs for mining projects, to corporate ethics, to integrating social concerns into mine design.
She also leads the company’s human-resources practice from her home base in York, United Kingdom.
With more than 20 years of multi-sector field experience, Sylvie delivers strategic planning, training and facilitation services to extractive and agro-forestry projects, building best-in-class social performance management systems.
Sylvie’s expertise zeros in on stakeholder engagement functions including community relations, media relations and crisis communications, adding depth to Monkey Forest’s social performance management practice. Sylvie gets the job done by working with people, regardless of their background; in addition to her work with megaprojects, she has consulted with governments and held senior positions at the Nature Conservancy of Canada, the Canadian Cancer Society and Canadian Women in Communications. She is natively bilingual in French and English and has previously worked as a translator, teacher, workshop facilitator and voice-over talent. Sylvie is a specialist with Monkey Forest Consulting, where she leads teams and provides client-management services.
Rebecca joins an economist’s eye for business with an anthropologist’s understanding of society to create stakeholder engagement and social investment programs that deliver sustainable social acceptance.
Trained in commerce and applied anthropology, Rebecca combines perspectives from corporate, NGO and government sectors and experience from extractive, agro-forestry and infrastructure projects when designing programs for Monkey Forest’s social performance management practice. Her keen sense of organization, assessment experience and skill in project management ensures that the programs she designs deliver results.
Rebecca is a tri-lingual specialist (English, Spanish and Portuguese) with Monkey Forest Consulting, where she provides program design support in and resource management from her perch in Antón, Panama.
Maurice leverages a 35-year career in daily newspapers and television news when designing communications programs that build social acceptance in project-affected communities in Asia and Africa.
Maurice brings a deep understanding of audiences and the communication channels that reach them to Monkey Forest’s social performance management practice.
He trains teams and managers in stakeholder engagement and crisis communication, and can produce quick-response, web-based video documentaries when projects need to get messages out fast. Maurice is a specialist working in English and French on building effective communications capacity.
For Neyza, effective social performance management systems need robust reporting systems and documentation of company-community interaction to ensure transparency and build trust. She leverages her diligence and capacity for organization to design and implement community engagement system administration tools based on international standards.
Trevor combines field experience from 15 countries and practical skills from multiple sectors to tackle compelling social performance problems for companies with a large community footprint.
Trevor studies people and problems and applies the latest stakeholder engagement thinking to move clients from reactive to proactive relationships with project-affected communities. Clients that strive to be ahead of the curve appreciate Trevor’s eye for opportunity and the partnering skills he employs to build support for innovative community development programs. He works with clients in English and French to develop their social performance strategy: he trains the implementation team, accompanies it for the first rough miles, sets the members confidently on their path and helps them assess the results.
Trevor is a specialist with Monkey Forest Consulting, where he supports partnership development and client outreach functions from his home in Budapest, Hungary.
Jennifer Burt Davis
For Jennifer, livelihood replacement to mitigate economic and physical displacement isn’t a black art, it’s the focus of more than 20 years experience in development and extractive programs.
Jennifer specializes in livelihood replacement related to physical and economic displacement. She has worked in the development and with extractive industry organizations for more than 20 years, specializing for the last five years on systematic social performance engagement, including stakeholder engagement, strategic social investment, resettlement, and social planning and program development.
Jennifer helped the Ambatovy nickel cobalt mining and refinery joint venture in Madagascar through its construction phase and its transition from construction to operations. She spearheaded the organization’s long-term sustainability planning for the 29-year Operations phase.
She advises and directs teams carrying out complex resettlements or their components and managed an independent review of a multi-site resettlement process from its inception, through design and final report. She has designed grievance mechanisms, implemented IFC-conforming social performance programs as well as designed and assessed stakeholder engagement activities, ecosystem services, strategic social investments and social management systems.
Jennifer’s extractive industry work is informed by a strong international development background, with 16 years’ experience in natural resource management, agricultural extension, microcredit, and environmental and adult education. With significant experience in monitoring and evaluation, as well as applied research, she has competencies in project planning, training, facilitation, and human resources management.
Alison’s background in social science and engineering helps her balance project and client objectives with social performance through a unique lens of community health and safety, gender and livelihoods. Her work in impact assessment with communities, indigenous peoples, companies, and government agencies has ranged from Latin America, East Africa, and Southeast Asia to her home in Vancouver, Canada. She believes that resilient communities are healthy, engaged, and equitable, and that understanding complex social change takes an adaptive and interdisciplinary approach. Clients appreciate her ability to listen, deconstruct, evaluate successes, and make effective decisions.
Jorge is a seasoned security expert with practical experience in implementing the Voluntary Principles on Security and Human Rights and helping companies come into compliance with IFC Performance Standard 4 – Security. He works with MFC and its clients to develop security training programs, undertake security risk assessments, develop security management plans, and provide technical assistance to companies to implement and monitor their security management system. Jorge served a decade in the Honduran army as an infantry officer, Security Detail Officer to the President of Honduras, Special Detail (VIP) First Special Forces Battalion, and as Platoon Leader, XI Infantry Battalion and liaison officer for the U.S. Army Engineer Battalion. Following his military career, Jorge worked in senior security positions in private businesses and as Director of the Strategic Intelligence Center to the Presidential Palace and Chief Security Advisor to former President of Honduras Mr. Ricardo Maduro. Fluent in English and with Bachelor Degrees both in Business Administration and Military Science, Jorge brings a deep understanding of security issues combined with an understanding of the drivers of business and security issues affecting communities. He is based in Tegucigalpa, Honduras.
As a former chair of the Department of Anthropology at the University of the Philippines and as an advisor to extractive companies across Southeast Asia, Nestor blends theory with practice when tackling challenges at the nexus of company, community and culture.
Nestor’s deep expertise in indigenous issues and inter-ethnic relations, coupled with his research throughout southeast Asia and Melanesia, inform Monkey Forest’s social performance management work for clients in the region. With a PhD and a Master’s degree in Anthropology from the University of the Philippines, Nestor instructs students on applied anthropology. He is constantly expanding his knowledge of issues facing communities undergoing complex social change and of solutions that earn lasting social acceptance. He regularly publishes material on this topic and speaks frequently at seminars, conferences and workshops. Nestor is a specialist with Monkey Forest Consulting, focusing on social performance management in the Southeast Asian context.
Nilo brings a multisector approach to social performance management at mega-projects in the Philippines and Southeast Asia.
For Nilo, community development programs must work hand-in-hand with natural resource management to deliver social acceptance for a company or project and to meet community aspirations.
Nilo, arguably one of the best community organizers in the Philippines back in his civil society days, co-wrote the book Mining Revisited: Can an Understanding of Different Perspectives Help? and contributes a deep understanding of company-community interaction to Monkey Forest’s social performance practice.
Nilo is a specialist at Monkey Forest Consulting, where he supports the design and implementation of effective community engagement programs.
Dan combines strong interpersonal skills and an understanding of the Southeast Asian cultural and civil society landscape to build partnerships that anchor stakeholder engagement programs. Based on his extensive socio-cultural research, Dan designs and implements community relations programs tailored to Monkey Forest’s social performance management practice. His vast experience include implementing community development projects for indigenous peoples communities in the Philippines’ Cordillera region. Dan’s deep understanding of social dynamics in indigenous communities allows him to create programs that are suited to the lifestyle and needs of the indigenous peoples. He is based in Baguio City, Philippines.
Joel has solid professional experience in research and analysis as well as communications content development. As a senior analyst for MFC, he combines his research and analysis skills with his content communications experience to deliver reputational risk assessments and stakeholder engagement advice to clients. Working with a natural resource company client, Joel led and directed the project’s research and analysis team in providing insights into critical stakeholders, assessing risks and recommending engagement strategies towards social acceptance. He effectively presented qualitative information gathered from the field that helped management make well-informed decisions about project operations. Joel is a Filipino based in Manila.
Christiansen (Chin) Pablo
Chin is a Certified Public Accountant with solid experience in finance and accounting practices, which she gained from working in multinational companies for the past 13 years. She brings with her an adept knowledge in end-to-end accounting cycle, financial planning and analysis, intercompany and inventory accounting, and period end closing, in handling the corporate books. As MFC’s Senior Accountant, Chin provides daily financial oversight to ensure that the company’s financial records are complete, accurate and comply with international accounting standards to facilitate solid decision support for senior managers. These, together with her compromising style, make her a team player and helps maintain her good working relationship with the clients worldwide.
Jill has over 15 years’ experience in accounting and business continuity management. She gained her experience from local enterprises in the Philippines as well as international oil and gas and multi-national shared service companies. Her expertise include financial reporting, variance analysis, forecasting, cash management, and compliance audit of information risk management. She is part of MFC’s core accounting team and assists in effectively managing and controlling the company’s operational costs and expenses. Jill holds a Masters in Business Administration and is an IT Compliance Auditor.
Ben has more than 20 years’ international experience managing multicultural teams in the private, non-profit and public sectors. His skills and experience have helped resource projects achieve social license in the communities in which they operate. He has a proven track record in project and team management, community and relationship management, social and corporate risk management, crisis management, impact mitigation related to construction and operations, resettlement and livelihoods restoration, grievance management, and strategic social investment. By exchanging information through dialogue with communities, Ben addresses corporate impacts so benefits from the company’s presence are shared and community acceptance supports a sustainable operation.
Currently MFC’s Site Manager for social performance activities at Nghi Son Refinery and Petrochemical LLC, Ben worked for four years at the Ambatovy nickel & cobalt mining and processing and refining operation in Madagascar, finishing in the role of Director of Sustainability. Before then he worked with the International Federation of the Red Cross for the Haiti earthquake response and an almost 20-year involvement with Nobel prize winning, medical humanitarian organization, Médecins Sans Frontières / Doctors Without Borders, where he had many roles in numerous countries.
Diane is a development, humanitarian and private sector professional whose track record in business development and client relations has informed her work as a risk & insurance manager in the construction and engineering sector where she focused on domestic and international projects and operations. Her background in financial and contractual risk transfer in construction and engineering for mining/extraction, power/energy, water, infrastructure supports her work for MFC related to strategic social investment programs as well as compliance requirements for financing entities and partners, including international banks and institutional donors.
Diane’s deep experience in training and capacity building helps her thrive in a multicultural environment. She understands that strategy and vision are essential elements for success, whether working with local economies through emergency market mapping analysis (EMMA) training or in re-establishing livelihoods through cash transfer programming. She believes that effectively exchanging information with resettled and vulnerable populations empowers communities to move toward sustainable and resilient livelihoods.
John is a stakeholder engagement specialist with over 30 years’ experience assisting resource development companies partner with affected local rural communities by building strong relations in line with international and industry best practice. He has participated in small to large teams as a government officer, company & NGO employee and as a consultant carrying out or advising on all aspects of community affairs in a transparent manner with various stakeholder groups. John has also been involved in implementing sustainable community development projects and communicating their importance and benefits to project community and government partners. His work in the extractives sector has given him a deep understanding of the complex inter-relationships integral to community relations and partnerships, particularly the need to customise these to suit local socio-economic situations. He is a British/Australian citizen currently based in Vietnam.
Vu Thi Ha Ngan
Ngan has been building relationships, mapping communities, and digging into their issues for MFC for 5 years. She takes the time needed to sit with people and build the trust necessary for people to start sharing while keeping a cool head and pragmatic view of impacts and risks and who is truly vulnerable. Ngan covers all aspects of engagement including developing and leading formalized studies, setting up systematic informal engagement, and developing and delivering key messages and communications materials.
Nguyen Xuan Van
Van has over 14 years’ experience in the field of community development and stakeholder engagement. His experience working for an area development program of a large international NGO deepened his understanding of the importance of involving stakeholders in the decision making process. As a native of Thanh Hoa Province and former social policies secretary of the provincial Vice Chairman, Van is very familiar with community dynamics and the importance of building relationship for the success of a project. He is also very knowledgeable in participatory approach, project management, and monitoring and evaluation.
Ngo Thi Van Anh
Van Anh specializes in community relations and program design and management. She worked for a wildlife NGO after graduating from university, where she honed her skills in stakeholder engagement and conflict management. Her previous work experience with farmers and minority groups in remote areas of Nghe An and Quang Ninh provinces allowed her to gain a deeper understanding of human relationships and community dynamics in a challenging environment. As a stakeholder engagement officer of MFC, Van Anh is building on her passion and experience to contribute to establishing and maintaining a positive, harmonious relationship between Nghi Son Refinery & Petrochemical Project and the local communities.
Nguyen Thi Phuong Nhung
Nhung Nguyen is a stakeholder engagement officer providing extensive support to the education support and livelihoods extension service projects. Nhung has five year’s experience as a social worker, fundraiser, communicator and project coordinator with an international non-government organization. Her expertise is in life-skill training, capacity building for people in difficult circumstances, education support for children and people with disability.
Nguyen Thi Khuyen
With an academic background in agriculture, Khuyen started her career working closely with farmers to improve their livelihoods and promote sustainable agriculture. This experience did not only develop her interpersonal and soft skills but also strengthen her determination to improve the living conditions of local communities. As a stakeholder engagement at MFC, Khuyen is supporting the communities by enhancing their access to information and opportunities, especially through the smalle-scale agribusiness support project.
Pham Thi Bao Chinh
A livelihoods specialist, Chinh works with MFC’s strategic social investment team, focusing on the success of livelihoods restoration for project-affected people, effectively mobilizing local resources and empowering households to take ownership of the process. She has more than 10 year’s experience as a fundraiser, project manager, researcher and technical advisor for international organizations, and has worked as a livelihoods consultant in several countries in Asia. Her expertise is in vocational training, salaried and self-employment for people from disadvantaged backgrounds.
Truong Thi Khanh Huyen
Huyen was the one of the first staff members that MFC recruited for the Nghi Son Refinery and Petrochemical Project in Vietnam. She has been working in the strategic social investment team for the past three years, specializing in the field of community health and safety. Her work has contributed significantly to mitigate social risks associated with the influx of thousands of workers coming to economic zone during NSRP construction phase. Before joining MFC, Huyen had four years working with farming communities and has implemented a micro-financing project in Dong Anh district in Hanoi.
Pham Minh The
Having more than 13 years of experience in Communication, Branding, Finance and Banking sectors, The joined the Nghi Son Refinery and Petrochemical Project as a livelihoods restoration specialist since September 2013. He worked on developing the livelihood restoration plan and has been managing various outcomes-oriented strategic social investment projects related to employment, training and capacity building to restore the livelihoods of resettlement-affected people. He has also built very strong relationships with local authorities at both the district and provincial levels.
Dang Hong Quan
Quan is leading the EPC contractor liaison sub-group at Monkey Forest Consulting. Together with the team, his works focus on local content development, influx and community health management, demobilization management. Quan has more than ten years of experience as a construction manager, insurance consultant and social performance specialist. His strength is in combining his technical background and experience with a logical mind, intercultural sensitivity and problem-solving skills.
Le Van Chung Anh
Chung Anh has more than 15 years of working experience in project management, business development, data management and training in both the private and public sectors. Joining Monkey Forest Consulting as a strategic social investment officer since 2012, Chung Anh is responsible for a series of vocational trades training projects to enhance the preparedness and capability of resettlement-affected people in a rapidly changing environment, where rural and agriculture based livelihoods are being replaced by industrialization and urbanization. Prior to this, he was also directly involved in supporting project-affected populations to plan the construction of cost-effective, durable and appropriately designed resettlement houses, including rooftop horticulture.
Hoang Thi Thu Trang
Trang is one of MFC’s community development specialists in Vietnam. She has solid experience in identifying, designing, and implementing programs for small and medium enterprises. Her research and planning skills help build projects that address the community’s needs and utilize its resources. Recently, Trang has also been involved in livelihood restoration programs focused on transitioning economically displaced households for an oil and gas project in north-central Vietnam. Her role includes evaluating the effectiveness of the programs and soliciting feedback from the participants to ensure the successful outcomes.
Nguyen Thi Phuong Linh
Linh worked in EPC subcontractor liaison and local content development for the Nghi Son Refinery and Petrochemical Project before moving to its Strategic Social Investment group where she leads a livelihoods restoration initiative that tackles the most challenging group of project-affected people – the elderly and disadvantaged. Linh’s educational background in commerce and accounting, combined with her experience in project management across various sectors like real estate, construction and educational program development, brings a leveraged and multi-faceted perspective to her approach to social performance, risk management and community-driven development.
Nguyen Phuong Anh
Phuong Anh has combined skills in human resource management and administration gained from her experience in the last four years working for Vietnamese companies and an international research health center. Her specializations include procurement involving local and foreign suppliers and office administration from project management support to logistics. Phuong Anh’s strong interpersonal and communication skills also make her an effective team player in getting internal and external stakeholders involved in the planning and implementation processes. At MFC, she is responsible for developing strong relationships with the EPC contractor and subcontractors to bring recruitment and procurement opportunities to project-affected populations in support of their livelihoods restoration.
Nguyen Thi Hong Yen
Yen is working as a strategic social investment officer at Monkey Forest Consulting. Yen studied Social and Cultural Anthropology and Sociology through which she has gained the knowledge and experiences in researching and working with different communities and groups of people. Entering Monkey Forest Consulting, Yen’s first assignment is to ensure the smooth demobilization of the kiosk, which gave a number of fence-line people the opportunity to sell soft drinks at resting shelters at site during project’s construction phase. Prior to this, Yen had experiences working for an NGO and tourism firm as a fundraiser and general administration manager.
Nguyen Le Truc Quynh
With a background in International Business Economics, Quynh joined MFC as a strategic social investment officer in charge of supporting local recruitment. A Thanh Hoa native, Quynh is committed to connecting local people with employment opportunities that contribute to the community as well as the province’s growth. Quynh is managing a team of 14 members and coordinating with the EPC contractor, subcontractors and local tenants to identify livelihoods restoration and income generation opportunities for thousands of project-affected people.
Nguyen Quynh Chi
With a strong academic background in finance and banking, Chi started her career as a finance analyst for a non-profit organization and then worked as an independent consultant in the business sector. She developed her strong organization skills as well as interpersonal and soft skills through these diverse experiences. Currently, Chi is MFC’s Contracts Officer in Vietnam handling administration and financial matters related to the implementation of strategic social investment projects.
Le Nguyen Ngoc
Ngoc has a double degree in Public Health and Business Administration and also successfully completed the Leadership Program on Population Health and Health Promotion from Griffith University, Queensland, Australia. He has more than 10 years of experience working as a community health developer for governmental and non-governmental organizations. As a community health officer in MFC, Ngoc is working towards improving the health status of influx and resettlement-affected as well as fence-line communities.
Pham Quang Minh
Minh is an expert in land acquisition and resettlement. Joining Monkey Forest Consulting, Minh is in charge of managing community and employee grievances, as well as resettlement, relocation and infrastructure in collaboration with local authorities. Before MFC, Minh was the social manager of the longest expressway project in Vietnam, where he prepared and implemented the resettlement and ethnic minorities’ development plan, income restoration plan, and contributed to resolving outstanding issues in the project’s resettlement process.
Nguyen Thi Bich Hanh
Hanh is in charge of resettlement monitoring and grievance settlement of affected communities. Her background and experience in the communication and advertising sector enables her to deal with difficult stakeholders and is the key element behind her great effectiveness in handling challenging tasks in resettlement and community grievances. With more than 20 years of work experience, Hanh can understand different groups of stakeholders from community to local authorities and create strong relationships with them to bring her works to success.
Vu Hong Phong
Phong is a sociologist, medical anthropologist and a public health professional. He has rich experience in conducting social and health research using both qualitative and quantitative methods in the last 15 years. Some of his work on masculinity and health, urbanization and livelihood restoration, agricultural policies and livelihood strategies of farmers in Vietnam has been turned into scientific articles and cited by a handful of scholars. He got a PhD degree in sociology in 2013 at University of Essex and a master of public health degree in 2008 at University of Sheffield. Currently, Phong is the senior socio-economic data specialist for MFC in Vietnam.
Nguyen Hai Nam
Based on a strong background in public health data management, Nam Nguyen’s role has shifted from community health monitoring to MFC’s social performance information management system. Nam holds a master’s degree in public health from Tulane School of Public Health and Tropical Medicine and has deepened his specialty with specialized training courses in the United States, Thailand, the Philippines, Lao and Vietnam. He was a former community health researcher at Nha Trang Pasteur Institute and Hanoi University of Public Health. As an information management specialist Nam believes that “Social performance without data is like driving with your eyes closed”.
Nguyen Hai Anh
Hai Anh is a dedicated, talented graphic designer. Professionally trained in multimedia, Hai Anh has honed her graphic skills through years of working for various clients both as an in-house and free-lance designer. She is adept at producing visually appealing, audience-minded, and outcome-oriented materials under strict time pressure. Joining MFC, Hai Anh is eager to make her contributions to the community by helping improve their understanding and visual experience of the projects’ information, education and communication materials.
Nguyen Thuy Duong
Duong worked for several years in the tourist industry, most recently as an expert tour guide creating positive experiences for visitors to Vietnam. With a degree in accounting from the Foreign Trade University, her recent experience has given her a strong command of English and the ability to work under high pressure in a multicultural environment. She specializes in operations support for MFC Team Vietnam and is one of the key forces behind the team’s ability to get things done.