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The nine things you need to do to manage a social crisis

by Gary | May 22, 2013 | Communications, Community Relations, Crisis, Social Performance Management

By Gary MacDonald You probably already know how it starts. You’re sitting at your desk when the reception or front gate calls to say that the road is blocked by a group of angry people. You may not have known that it was coming – that’s a separate problem for a later...

Creating enterprise takes a first-person narrative, not a data miner

by Gary | May 14, 2013 | Capacity Building, Community Relations, Local Content, Social Investment

By Rebecca Reiber When it comes to enterprise development, I wouldn’t recommend basing credit decisions on indoor toilets or gifts from relatives living abroad. That’s why a recent article on creditworthiness indicators and how lenders use data from informal channels...

Cracking the vault

by Gary | May 9, 2013 | Community Relations, Crisis, IFC, Risk Management, Social Impact Assessment, Social Investment, Social Performance Management

Financial advisors count social performance By Carol Odell and Zoe Mullard You already know the markets have cooled off for most natural resource organizations and that means it is getting harder to find funding – but do you know what you can do about it? Improving an...

The 7 criteria you can use to find a credible performance standard

by Gary | May 2, 2013 | Social Performance Management

A GEMM of an idea grounds performance By Zoe Mullard and Janis Shandro There is no shortage of reporting frameworks you can use to demonstrate social and environmental performance. But how do you know which ones are credible? That was one of the key questions debated...

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