Community development and community relations programs shouldn’t be knee-jerk responses to community wish lists. To achieve sustained value, strategic social performance management includes community and company objectives. We work with your team to create roadmaps to develop, implement and manage your system.
Throughout a project’s lifecycle, communities, governments and project staff make demands and requests or suggest changes to project policies, plans and actions. Our program design helps you categorize and decide on specific responses, guiding appropriate studies, assessments, policies or programs for each stage of your project.
We work with you to design programs that are sustainable, effective and appropriate, mitigating social risks and impacts or creating mutual value that improve social performance through:
Stakeholder engagement that drives strong consultation and grievance management
Social performance related to free, prior and informed consent, health, and cultural heritage
Local employment and content that support or enhance strategic community investment.
Stakeholder engagement programs encompass communication, consultation and disclosure activities with project-affected communities to create free, prior and informed consultation and consent.
A systematic approach encourages informed participation in a structured and culturally appropriate way. On-going engagement is essential to build and maintain social acceptance.
MFC helps through:
- Stakeholder identification, mapping and management
- Grievance mechanisms
- Consultation programs
- Issues identification and analysis plans
- Community and/or indigenous engagement plans
- External front-line communications plans, programs and procedures
Social performance plans describe and prioritize the actions needed to implement mitigation measures and to capitalize on project- or enterprise-related development opportunities.
MFC’s teams tackle specific challenges with plans and programs related to direct and indirect impacts.
These typically include:
- Resettlement action plans
- Migration management plans
- Community and/or indigenous development plans
- Community health and safety plans
- Cultural heritage plans
- Socially responsible security plans
Local employment opportunities are a highly sought-after benefit. Providing training and fair distribution of jobs is a key element in earning social acceptance. Failing to properly manage local employment can be a major source of conflict.
Likewise, developing local content programs that support your supply chain leverages your purchasing power, contributes to national and local economic development, and builds the self-sufficiency of affected communities.
MFC’s local hiring and local content programs include:
- Local employment strategy development
- National and community hiring plans
- Educational and vocational skills-building plans
- Local content strategy development
- National and community content plans
- Business linkage programs